Scammers have increasingly targeted seniors, making it crucial for older folks to balance the perks of online technology with safety precautions. Tom Kamber, who leads Older Adults Technology Services (OATS) under AARP, emphasizes that using the internet is almost unavoidable nowadays. In a chat with Fox News Digital, Kamber shared insights on the hurdles seniors face in the digital world.
The OATS nonprofit organization is gearing up to educate “tens of thousands” on digital safety, thanks to a new initiative with Verizon. Scams and fraud rank as the top dangers for seniors in the digital realm. An AARP survey highlighted that fear of privacy invasion is the main hurdle preventing seniors from embracing technology.
“You have a target on your back when you get older these days,” Kamber warned, highlighting the disproportionate targeting of older adults by scammers. Many seniors have fallen victim to AI deep fakes, both online and over the phone, which can be tricky to discern without proper know-how. Kamber suggests that seniors sharpen their skills in password protection and identifying deep fakes.
It’s alarming but true that “older adults are five times more likely to lose money in a scam than younger people.” Checking the legitimacy of websites and email addresses can help dodge phishing scams. Macie Smith, a social worker and gerontologist, advises against picking up calls from “spam” or “unknown” numbers.
AI voice cloning can mimic a loved one’s voice, making tricky calls even more deceptive. “Do not click on any links that are emailed, texted, or sent to you on social media from people you are not familiar with,” Smith advised. If you get an odd message from someone you know on social media, it’s wise to call them directly to verify.
Artificial intelligence also poses challenges on social media, with fake images and videos misleading older users. “There are a lot of challenges right now with access to what’s true and reliable information because of this,” Kamber pointed out. He encourages seniors to apply their “social common sense” and “street smarts” in navigating online interactions.
Kamber believes these traits are crucial as they help older individuals adapt to the digital landscape. To stay safe, he advises maintaining open conversations with family and friends about tech-related issues. “We need to constantly nurture … our help support channels so that we can be more resilient,” he added.
Smith suggests seniors share login details with a trusted, tech-savvy person who can help determine the credibility of information. “This way, if there is ever a concern or question, that person can assist you in determining the credibility of the information and the source,” she said. Seniors must not be excluded from the digital world, as social media can help combat loneliness.
OATS is dedicated to teaching digital wellness, offering free training programs for Americans over 50. The organization’s recent partnership with Verizon aims to empower seniors with the knowledge to use technology safely. “It encourages us to balance the potential risks and learn how to mitigate them,” Kamber said.
Verizon’s Donna Epps stressed the importance of digital literacy for seniors. “AI voice cloning – you may get a call, and it sounds like a loved one who is in trouble and seeking money – that’s a common new scam from online criminals,” she explained. Staying updated on digital hygiene is vital for everyone, according to Epps.
Seniors should be given the tools to understand how devices work rather than being discouraged from engaging with technology. OATS and Verizon will offer free digital wellness lessons in stores and senior centers, focusing on safe and effective tech use. Kamber underscores that “common sense is possibly one of the bigger assets for older people in learning to navigate this new world.
